MediaTether support
What to include in a support request and what not to share.
On this page
For help, include your Unreal and plugin versions, operation status, finding code, minimal reproduction steps, and expected versus actual result. Contact: nomomicantpausestudios@gmail.com.
Use Copy diagnostics for the bounded support snapshot. It includes plugin/Engine versions, enabled integrations, operation counts, and finding codes; it excludes project, asset, and file paths. Review the copied text before sharing it. A manifest, screenshot, or log is not the same as this sanitized snapshot and may expose absolute paths, usernames, asset names, or folder structure.
MediaTether does not upload telemetry or media. Share a minimal reproduction, not an entire project or private audiovisual content. The public documentation explains the local test recipe; no public acceptance-kit download is implied. Report any difference between this guide and the Editor.